What Is Relica
Fully Integrated Solution for Operation & Maintenance Service Provider
This product is built to provide the easy way to manage the telecommunication sites and their operations along with the track and inventory of the consumable parts, integrated with the automation of the Call Center. This product also covers the human capital management and payroll solutions.
Call Center management
Automatically Receive issues by receving gsm signals and convert it into tickets and display the tickets infront of related call center agent.
Complete management of sites, Distribute sites by area, agent or by type. System can assign services, consume parts and lubricants.